We want you to be completely satisfied with your Wizards gear.
We accept returns within 30 days of delivery for items in their original, unworn condition with tags attached. Items must be free of any damage, alterations, or signs of wear.
Email us at readyroomswag@gmail.com with your order number and reason for return.
We'll send you a Return Merchandise Authorization (RMA) number and prepaid shipping label within 24-48 hours.
Pack items securely in the original packaging if possible. Include the RMA number inside the package and affix the shipping label.
Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method.
Need a different size or color? We're happy to exchange your item. Follow the same return process and specify the new size or color you'd like. If there's a price difference, we'll adjust accordingly.
Pro Tip: For the fastest exchange, place a new order for the item you want and return the original. We'll refund the return once it's processed.
Items printed to your order — anything carrying a callsign or other text you entered — are made for you and cannot be restocked, so they are final sale unless they arrive damaged or misprinted. Please double-check spelling and sizing before you order; we print exactly what you enter.
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll send a replacement at no additional cost and cover all return shipping fees.
Our customer support team is here to help make the return process as smooth as possible.
Contact Support